Hotel Operations Manager

3 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

We are seeking a seasoned and highly intelligent hotel professional to fill the position of Hotel Manager. The ideal candidate will possess outstanding management skills and extensive hands-on experience in the hospitality industry.

The successful candidate will oversee all aspects of hotel operations, including day-to-day staff management and guest relations. They will be responsible for providing leadership and strategic planning to all departments, maximizing operations, and ensuring guest satisfaction.

Duties and Responsibilities:

  1. Oversee the operations functions of the hotel, as per the Organizational chart.
  2. Hold regular briefings and meetings with all heads of departments.
  3. Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
  4. Lead all key property issues including capital projects, customer service, and refurbishment.
  5. Handle complaints and oversee the service recovery procedures.
  6. Prepare, present, and achieve the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
  7. Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  8. Ensure all decisions are made in the best interest of the hotel and management.
  9. Deliver hotel budget goals and set other short and long-term strategic goals for the property.
  10. Develop improvement actions and carry out cost savings.
  11. Maintain a strong understanding of P&L statements and the ability to react with impactful strategies.
  12. Closely monitor the hotel's business reports daily and make decisions accordingly.
  13. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General are on target and accurate.
  14. Maximize room yield and hotel/resort revenue through innovative sales practices and yield management programs.
  15. Prepare monthly financial reporting for stakeholders.
  16. Draw up plans and budgets (revenues, costs, etc.) for stakeholders.
  17. Assist in the procurement of operating supplies and equipment, and contract with third-party vendors for essential equipment and services.
  18. Act as the final decision maker in hiring key staff.
  19. Coordinate with department heads for the execution of all activities and functions.
  20. Oversee and manage all departments and work closely with department heads daily.
  21. Manage and develop the hotel executive team to ensure career progression and development.
  22. Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
  23. Provide effective leadership to hotel team members.
  24. Lead in all aspects of business planning.
  25. Respond to audits to ensure continual improvement is achieved.
  26. Handle corporate clients and participate in new client acquisition along with the sales team as needed.
  27. Safeguard the quality of operations during internal and external audits.

  • Hotel Operations Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Hotel Administrator Job DescriptionMain Responsibilities:The Hotel Administrator is responsible for ensuring the smooth operation of the hotel and providing high-quality services to customers. This involves maintaining sales and financial records, hiring and managing staff, and attending to customer queries in a timely manner.Daily Operations:The Hotel...

  • Hotel Operations Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are looking for a Hotel Manager to oversee the daily operations of our hotel. This includes managing staff, ensuring guest satisfaction, and maintaining safety standards.Responsibilities include:Managing front desk operationsCoordinating housekeeping servicesSupervising food and beverage servicesMaintaining hotel facilities and equipmentRequirements:Staff...

  • General Hotel Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Leadership Opportunity in Hotel OperationsResponsibilities and RequirementsThis role involves overseeing hotel operations, managing staff, and ensuring guest satisfaction.

  • Executive Hotel Manager

    2 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionThis role requires a highly experienced hotel manager with exceptional leadership and organizational skills.The ideal candidate will have at least 15 to 20 years of experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations.Key Responsibilities:Oversee the...

  • Hotel Manager

    4 weeks ago

    Islamabad, Islamabad, Pakistan DLX Free classifieds in Pakistan Full time

    Hotel Manager (Female) required for Family Hotel IslamabadWe're hiring a Hotel/Guest House Manager (Female) to ensure outstanding service and guest satisfaction. Responsibilities include staff management, financial optimization, and maintaining safety. The vacancy is only for applicants currently residing in the Islamabad area near to E-11 Sector Islamabad....

  • Hotel Business Development Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Hotel Management RoleWe are seeking an experienced Hotel Administrator to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the hotel, including managing staff, maintaining financial records, and promoting the hotel's brand.Responsibilities:The Hotel Administrator will be responsible for ensuring that all...

  • Hotel General Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Are you a motivated and experienced Hotel Manager looking for a new challenge? We are seeking a highly skilled and dedicated individual to join our hotel team.The successful candidate will have:Proven experience in hotel managementExcellent leadership and communication skillsAbility to work in a fast-paced environmentLocal resident preferredKey...

  • Hotel Administrator

    3 days ago

    Islamabad, Islamabad, Pakistan MGC Marketing Full time

    Responsible for the effective administration of operational activities at the hotel and ensuring high level quality being served to the customers.Responsible for maintaining sales and financial records.He/She would have to hire, train, guide and manage the hotel staff.Manage customer relationship by attending and answering the queries of customers.Ensure...

  • Hotel Operations Director

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Hotel Operations DirectorDescription: As a seasoned hospitality professional, you will oversee daily operations to ensure exceptional service and guest satisfaction. This includes managing staff, coordinating training programs, and developing effective policies and procedures.Key Responsibilities:Operations Management: Oversee daily hotel...

  • Hotel Management Executive

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Hotel Management Leadership OpportunityAbout the PositionThe ideal candidate will have outstanding management skills and extensive hands-on experience in the hospitality industry.