Customer Experience Champion

3 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

This is an exciting opportunity to join a fast-paced remote team as an E-Commerce Sales Support Specialist. We're looking for someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions.

About the Role:
  • Customer Assistance: Assist customers with inquiries related to products, orders, returns, and refunds via various communication channels.
  • Product Recommendations: Help customers make informed purchasing decisions through personalized suggestions and detailed product knowledge.
  • Order Management: Ensure timely and accurate resolution of order-related concerns.
  • Sales Support: Identify opportunities to increase revenue and enhance the customer experience.
  • Customer Insights: Analyze customer interactions and feedback to drive internal improvements.
What You'll Need:
  • 1+ year of experience in e-commerce, customer service, or sales support.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a remote team.
  • Technical skills including CRM software proficiency.
  • Organizational and time management skills.
  • Positive attitude and strong problem-solving abilities.
Why This Role?
  • Earn commissions and enjoy annual performance-based increases.
  • Paid time off to rest and recharge.
  • HMO health coverage OR a health stipend to keep you protected.
  • Performance and recognition bonuses to celebrate your wins.
  • 100% permanent work-from-home setup.


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