Learning and Development Manager

2 days ago

Multan, Punjab, Pakistan beBeeDevelopment Full time 1,800,000 - 2,500,000

Training and Development Professional

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Job Overview:

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As a dedicated Training and Development Specialist, you will lead the design, implementation, and management of comprehensive learning programs to enhance employee skills and performance across the organization.

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You will partner with business leaders to understand training needs and align them with business objectives, focusing on areas such as sales, customer experience, and performance improvement.

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Key Responsibilities:

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- Excellent Communication Skills:

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Demonstrate strong written and verbal communication abilities to effectively interact with employees at all levels, convey training content clearly, and support engagement in learning initiatives.

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- Hiring and Onboarding:

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Collaborate with HR and department heads to support the recruitment process for specialized roles, ensuring timely onboarding of high-quality candidates aligned with business requirements.

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- Training Program Design and Delivery:

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Develop engaging, interactive, and results-driven training programs (instructor-led, e-learning, blended learning) that are tailored to various learning styles and business needs.

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- Performance Metrics and Reporting:

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Establish KPIs and track training effectiveness through metrics such as participation rates, knowledge retention, skill application, and business impact. Prepare and present detailed reports to leadership.

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Qualifications:

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- Bachelor's degree in Human Resources, Organizational Development, or a related field (Master's preferred).

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- Minimum of 2-3 years of experience in Training and Development, preferably in a sales, insurance, or classifieds business environment.

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- Proven experience in designing and delivering impactful training programs.

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- Familiarity with learning management systems (LMS), e-learning platforms, and digital learning tools.

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- Strong knowledge of instructional design, adult learning principles, and performance management frameworks.

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- Excellent project management skills and ability to handle multiple tasks simultaneously.

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- Strong interpersonal, communication, and leadership skills.

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- Ability to work in a fast-paced, dynamic environment with cross-functional teams.

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- Certification in training and development (e.g., CIPD, SHRM, or similar) is a plus.

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Preferred Skills:

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- Experience in sales training, customer experience enhancement, and product knowledge for classified business models.

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- Proficiency in using data analytics to assess the effectiveness of training programs.

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