Chief Technical Operations Specialist

5 days ago


Islamabad, Islamabad, Pakistan Inbox Business Technologies Full time
Job Description

The Chief Technical Operations Specialist will be responsible for overseeing the organization's systems and infrastructure, ensuring optimal performance, security, and reliability.

Key Responsibilities:
  • System Maintenance: Install, configure, and maintain hardware systems, including servers, storage devices, and peripherals, to ensure optimal performance and security.
  • Troubleshooting and Diagnostics: Monitor hardware performance, diagnose issues, and perform troubleshooting to minimize downtime and ensure system reliability.
  • Hardware Upgrade and Maintenance: Lead hardware upgrade and maintenance tasks, ensuring that necessary patches, firmware updates, and hardware components are consistently maintained.
  • Documentation and Training: Develop and document hardware management procedures and best practices for maintenance, installation, and system integration. Train and mentor junior technicians on hardware diagnostics, troubleshooting techniques, and effective system management practices.
Requirements:
  • Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, and at least 5 years of experience in hardware-related support or technical roles, particularly in system maintenance and troubleshooting.
  • Technical Skills: In-depth knowledge of hardware components and experience in managing systems at the hardware level, including virtualization technologies (e.g., VMware, Hyper-V) and familiarity with cloud services (e.g., AWS, Azure).
  • Soft Skills: Strong communication and interpersonal skills to work effectively with both technical and non-technical teams, as well as the ability to lead and mentor hardware-focused technical teams.


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