Customer Service Representative

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Service Representative - Appointment Coordinator

We are seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Representative - Appointment Coordinator. In this role, you will be responsible for coordinating patient appointments for a group of doctors.

  • You will handle phone calls and emails from patients, healthcare providers, and other parties, providing excellent customer service and efficiently scheduling appointments.
  • You will work closely with the administrative and medical teams to optimize scheduling processes.
Key Responsibilities:
  • Scheduling: Handle calls and email correspondence from patients, healthcare providers, and other parties.
  • Patient Assistance: Provide exceptional customer service by addressing patient inquiries, concerns, and requests.

The ideal candidate for this role should have:

  • Fluent English language skills (spoken and written).
  • Excellent communication skills and a strong customer service orientation.
  • Proficient in using scheduling software and office applications.
Benefits and Compensation

This role offers a competitive salary package, medical insurance, and a Provident Fund contribution.



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