Quality Control Specialist

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a Quality Assurance Executive to join our team. The selected candidate will be responsible for monitoring calls and providing coaching/feedback to ensure exceptional customer experiences.

Key Responsibilities
  • Client coordination and communication.
  • Transaction monitoring and call evaluations to maintain high-quality standards.
  • Providing trending reports to identify areas for improvement.
  • Facilitating calibration sessions to enhance team performance.
  • Conducting daily audit sessions to ensure compliance with industry standards.
  • Providing specific feedback via post-monitoring annotations to support continuous improvement.
  • Auditing transactions performed by the operations team to ensure accuracy and efficiency.
  • Performing health checks on new processes to ensure seamless integration.
  • Monitoring and scoring strategic and random customer transactions to measure performance.
  • Participating in calibration sessions to maintain consistency in quality standards.
  • Listening to calls to identify areas for improvement.
  • Preparing and presenting trending reports to stakeholders.
  • Generating performance intelligence reports to inform business decisions.
  • Analyzing training needs to enhance team performance.
  • Preparing weekly and monthly QA reports to track progress.


  • Lahore, Punjab, Pakistan DWP Group Pakistan Full time

    Are you a detail-oriented individual with a passion for Quality Control?We are looking for a Quality Control Specialist to join our team at DWP Group Pakistan.Job OverviewThe ideal candidate will have a strong background in Quality Assurance and a minimum of 5 years of experience in Quality Control.Key responsibilities include:Ensuring that all products meet...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Quality Control SpecialistThe Role Overview:We are searching for a seasoned Quality Control Specialist to elevate our software quality standards.Your primary responsibilities will include developing and executing test plans, creating test cases, and collaborating with the development team to finalize software requirements.You will also be tasked with...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Quality Control SpecialistWe are seeking a meticulous Quality Control Specialist to ensure the quality of our software and static website projects.The ideal candidate will be responsible for conducting thorough testing and quality control, identifying and reporting defects, and collaborating with development teams to resolve issues.Familiarity with testing...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Socks Quality Control and Sourcing SpecialistA highly skilled professional with extensive experience in quality control and sourcing is required to join our team and drive excellence in socks production.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job RequirementsProduction Planning and Quality Control SpecialistDevelop and implement production schedules that meet business needs.Analyze data to identify areas for improvement and optimize processes.Negotiate with stakeholders to secure necessary resources.Maintain accurate records of production progress and quality control metrics.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Clean Product Quality Control SpecialistWe are looking for a Clean Product Quality Control Specialist to join our manufacturing team. In this role, you will be responsible for evaluating and ensuring the quality of clean products before distribution.Evaluate Clean Products: Conduct thorough inspections to ensure products meet quality standards.Standardize...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Summary: Quality Control and TrainingWe are seeking an experienced Quality Control Specialist to join our team. As a key member of our support department, you will be responsible for delivering high-quality feedback and coaching to our live chat agents.Key Responsibilities:Develop and implement effective training programs for agents.Conduct regular...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Description: Quality Control SpecialistThis role involves working with live chat agents, providing feedback and guidance to enhance their performance. We are looking for someone who is proactive, enthusiastic, and eager to learn.Responsibilities:Provide constructive feedback to agents, highlighting areas for improvement.Support the team in administrative...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    **Quality Control Specialist**This role involves working closely with development teams to ensure that software products meet the highest standards of quality.Developing and executing comprehensive testing strategies to ensure software quality.Maintaining detailed records of test results to track progress and inform future testing efforts.Collaborating with...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Quality Control ExpertWe are seeking a Quality Control Expert to oversee all activities within the department, from initial operations to finished products. This individual will be responsible for controlling workflow through various departments, maintaining quality standards, and ensuring the completion of assigned tasks by management.The ideal candidate...