
Medical Billing Operations Coordinator
4 days ago
Job Description:
Deline Media, a leading provider of customer service and operational support in the US, is seeking a dynamic individual to join its medical billing team. As a key member of our team, you will be responsible for collecting on delinquent accounts, reprocessing charges, and appealing outstanding denials.
Duties and Responsibilities:
- Collect on delinquent accounts and aggressively work aging receivables for both patient and insurance balances
- Resubmit charges for reprocessing, providing supporting documentation for medical necessity and/or taking corrective action for resubmission
- Apeal outstanding denials issued by the insurance carrier
- Retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously
- Proactively communicate identified denial trends
- Responsible for charge and payment entry within Electronic Health Records
- Coordinates and clarifies with providers when necessary on information that seems incomplete or lacking for proper account/claim adjudication
- Responsible for correcting, completing, and processing claims
- Perform follow-up with insurance companies on unpaid insurance accounts identified through aging reports
- Manage communication and coordination with internal departments
- Handle all channels efficiently (Calls, Emails, Chats & Faxes)
- Maintain the protocols and documentation of each performed task
- Perform miscellaneous job-related duties as assigned
Requirements:
- Strong communication skills, writing skills along with active listening
- Familiarity with EMR/EHR systems and practice
- Ability to multi-task, set priorities and manage time effectively
- Computer literacy
- Previous experience in a customer support role or documentation specialist (Minimum 1 year)
- University/college degree or equivalent diploma
- Adaptability and flexibility
- Attention to detail & Pressure handling
- Age requirement 20-35 Years
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