Sales and Service Expert

1 day ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

As a Commercial Experience Executive, you will be responsible for delivering exceptional customer service and support to our customers.

About the Team

You will be part of a dynamic team that is passionate about delivering excellent customer experiences. The team works closely with the Commercial Experience Manager to develop strategies and initiatives to enhance customer satisfaction and retention.

Key Responsibilities
  • Welcome and manage walk-in customers at the experience center.
  • Develop an understanding of CRM systems and all linked portals.
  • Handle customer queries and enhance their experience.
  • Maintain high-quality standards for customer facilitation.
  • Support product upselling at the experience center.
  • Initiate improvements to customer experience and minimize wait/service times.
  • Build confidence and self-assurance to serve customers effectively.
  • Take ownership of customer complaints and ensure timely resolution.
  • Foster customer retention and manage churn.
  • Coordinate with stakeholders for issue resolution.
  • Achieve monthly KPIs related to adherence, service, and sales.

Excellent communication and interpersonal skills are essential for this role.

Requirements

To succeed as a Commercial Experience Executive, you will require:

  • Excellent communication and interpersonal skills.
  • A minimum Bachelor's degree.
  • Effective stakeholder management and communication skills.
  • Experience in sales and services.
  • Proficiency in Microsoft Office and email communication.
  • Knowledge of telecom products and customer management systems.
  • Adept at stakeholder management and standardization of action plans.
Benefits

This role offers a competitive package, including opportunities for personal and professional growth, and a chance to make a positive impact on our customers' lives.


  • Account Executive

    3 weeks ago


    Gujranwala, Punjab, Pakistan Dredging expert private limited Full time

    5 days ago Be among the first 25 applicantsChairman of the Board specializing in Strategic Planning and LeadershipSeeking an Executive Account for Dredging Expert Private Limited. You'll lead internal audits, investigations, and financial planning, while managing online bidding for government contracts. Strong analytical, problem-solving, and communication...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    We are seeking a Sales Consultant to join our team at Changi Airport. As a Sales Consultant, you will play a key role in delivering exceptional customer service and driving sales growth.Job DescriptionThe successful candidate will be responsible for working in the cashier line, mediating our main services: sale and purchase of currency. You will also work...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Commercial Engagement ExpertThe Commercial Engagement Expert plays a vital role in fostering strong customer relationships and driving business growth through exceptional customer service.Engage with customers at the Experience Center, building trust and rapport.Develop comprehensive knowledge of CRM systems and linked portals to optimize customer...

  • Digital Sales Expert

    22 hours ago


    Gujranwala, Punjab, Pakistan beBee Careers Full time

    Are you a digital sales expert looking to grow your online presence? As an Ecommerce Manager, you will oversee the management of our website and online store, including product listings, pricing, and inventory updates.The ideal candidate will have experience in e-commerce or digital marketing and be proficient in Shopify, WooCommerce, Google Analytics, Meta...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job Overview:The ideal candidate will be responsible for leading the area (or district) by formulating a sales strategy for the assigned territory or products within the food services division.Main Accountabilities:Formulate and execute a sales strategy that drives growth and expansion in the food service channel.Develop and maintain strong relationships...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job DescriptionSales and Customer Service Expertise: The ideal candidate will possess excellent sales and customer service skills, with the ability to build strong relationships with customers, drive sales growth, and provide exceptional customer experiences.Leadership and Teamwork: As a leader, you will inspire and motivate your team to achieve exceptional...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job DescriptionAs a sales representative for our organization, you will be responsible for promoting our services and products to healthcare professionals and educating them on the benefits of our solutions. You will also be responsible for establishing and maintaining relationships with clients, meeting or exceeding monthly sales quotas, and continually...

  • Sales Leader

    1 day ago


    Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job PurposeWe are seeking a highly skilled sales professional to lead the area by formulating a sales strategy for assigned territories or products within the food services division.Key ResponsibilitiesDevelop new markets and accounts by utilizing current relationships and building new ones in the food service channel.Establish a front-line relationship with...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Freight Forwarding Sales Professional Job DescriptionWe are seeking a highly skilled freight forwarding sales professional to join our team. The ideal candidate will have a strong background in sales and logistics, with a focus on ocean freight and trade lane specifics. This is a challenging role that requires a deep understanding of the industry and the...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced Sales and Marketing Specialist to join our organization. As a key member of our team, you will be responsible for managing sales processes, conducting training, and providing exceptional customer service.The ideal candidate will possess strong communication and customer service skills, as well as experience in the marketing or...