Research & Support Analyst

7 days ago


Lahore, Pakistan Premier NX Full time

We are seeking for Research & Support Analyst to join our team. To be successful in this position, you'll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry.Key ResponsibilitiesCarrier company invoices are reviewed in detail.Collect the relevant information, such as BOL number, Pro Numbers, Consignee and consigner and many more.Process them within the client-directed transaction time.Mark them and assign notations as per each job description.Current we are working with over 200+ CASS clients and carriers.Learning the procedures and keeping up to date with fresh product knowledge.Skills & AbilitiesTyping: 30-40 WPMExcellent presentation and communication skills regarding technical and non-technical concepts.Excellent employeeStrong initiative and self-awareness – a flexible team playerCreative thinkerDemonstrated strength in employee communicationProgram planning and facilitation experienceExperience driving engagement, and building and implementing related programsRequirementMinimum graduate from a recognized university.Previous experience in the BPO industry.Minimum of 2+ years of experience with data handling and invoice reading capabilities.Strong computer skills including Excel are required. Must be comfortable using filters, tables in excel.Self-starter and comfortable working in a fast-paced dynamic environment.Strong attention to detail, adaptability, and being very organized.Must have excellent communication, strong interpersonal and problem-solving skills, with the ability to build friendly and collaborative working relationships with clients and colleagues.Must be fluent in English both oral and writtenPreferable US ClientsWhat We OfferMarket Competitive SalaryCareer GrowthLearning & DevelopmentProvident FundEOBIPaid LeavesLife InsuranceLocation: NASTP, LahoreTiming: 05:30am – 02:30pm


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