
Performance Monitoring
3 days ago
JOB DESCRIPTION
- Conducts contact center performance analysis and create detailed action plans on where to improve performance.
- Review and resolve all incoming escalations from appropriate escalation channels in a timely manner
- Responsible for listening (and viewing) to customer calls, chats and other communications, and evaluating consumer data to measure agent service skills & policy adherence.
- Responsible for providing continuous process improvement recommendations to call center leadership
- Provides input to appropriate resource as it relates to training curriculum designed to develop assigned call center team members within a specific project.
- Develop corresponding resource materials, on-line reference materials, process guides, and comprehension assessments to aid in the development of assigned personnel.
- Responds to internal inquiries related to customer call handling or service support of specific product lines.
- Conducts research on escalated calls provided by internal call center leadership, customer, and client.
- Prepares reports and other reference
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Mid- Senior WordPress Developer
3 days ago
Rawalpindi, Punjab, Pakistan Translation Empire Full timeResponsibilities:WordPress Developer Responsibilities: Generating WordPress themes and plugins. Conducting website performance tests. Troubleshooting content issues. Monitoring the performance of the live website. RequirementsRequirements & Skills:1-2 years of experience as must Bachelor's degree in computer science or a similar field. Proven work experience...
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Entry-Level Medical Lab Position
2 weeks ago
Rawalpindi, Punjab, Pakistan beBee Careers Full timeA Medical Laboratory Technician plays a crucial role in providing accurate and reliable test results, contributing to informed decision-making in healthcare. We require a highly skilled and motivated individual to fill this position.About the JobThis is a full-time on-site role that involves conducting various laboratory tests, ensuring quality control,...
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Senior Academic Administrator
3 days ago
Rawalpindi, Punjab, Pakistan beBee Careers Full timeAcademic Program Manager The Academic Coordinator plays a pivotal role in managing academic programs, maintaining standards, and providing support to both instructors and students. This position requires strong leadership skills, excellent organizational abilities, and a deep understanding of vocational education frameworks. Main ResponsibilitiesProgram...
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ISO 14001 Environmental Management Officer
3 days ago
Rawalpindi, Punjab, Pakistan Translation Empire Full timeKey Responsibilities:· Lead the implementation and maintenance of the ISO 14001 Environmental Management System.· Ensure that environmental management processes align with ISO 14001 standards and other applicable environmental regulations.· Conduct environmental risk assessments to identify potential impacts and aspects associated with organizational...
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Director of Financial Operations
3 days ago
Rawalpindi, Punjab, Pakistan beBee Careers Full timeJob Title: Senior Financial StrategistSalary and Benefits:Gross Salary: 300,000 - 450,000 + Gratuity + Health insurance and Yearly incrementsKey Responsibilities:Develop and implement financial strategies, policies, and procedures to ensure the company's financial goals are metOversee the preparation of financial statements, budgets, and financial...
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Machine Learning Engineer
2 days ago
Rawalpindi, Punjab, Pakistan Translation Empire Full timeJob Description Translation Empire PK is seeking a Machine Learning Engineer to develop robust, scalable ML models that solve real-world problems. You will work with diverse datasets, build predictive models, and drive continuous improvement in AI workflows.Key Responsibilities:Design, train, and validate machine learning models. Process and clean large...
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Digital Marketing Manager
3 days ago
Rawalpindi, Punjab, Pakistan Translation Empire Full timeResponsibilities:· Develop and implement digital marketing strategies to drive engagement and product awareness.· Manage social media accounts across platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.)· Plan and execute social media campaigns, including content creation, scheduling, and...
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Project Financial Management Professional
3 days ago
Rawalpindi, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled Manager Project Accounts with ACCA or CMA qualifications to join our dynamic team. The successful candidate will play a crucial role in managing and overseeing the financial aspects of various projects, ensuring compliance with financial regulations and standards.About This RoleOversee the preparation and analysis...
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Database Administrator
3 days ago
Rawalpindi, Punjab, Pakistan Translation Empire Full timeResponsibility as a database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues. Also transform the data for various reporting and migration needs.Responsibilities:Install and maintain the performance of databases....
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Rawalpindi, Punjab, Pakistan beBee Careers Full timeWe are seeking a highly skilled and detail-oriented professional to manage our receivables processes. This role is crucial for ensuring the accuracy and efficiency of our accounts receivable operations, specifically within the context of project accounting.Key Responsibilities:Oversee the management of accounts receivable processes, ensuring accuracy and...