Assistant Manager Workplace Experience

2 days ago

Lahore, Punjab, Pakistan Unilever Full time 900,000 - 1,200,000 per year
Unilever is currently hiring for an Assistant Manager Workplace Experience & Operations

Function:

Work Level:

Reports to:

Location:

Terms & Conditions:

About Unilever

Job Purpose

What Will Your Main Responsibilities Be
  • Be accountable for day-to-day service delivery in line with established service levels, whether provided by a third party or in house by Unilever.
  • Lead Regional Workplace services and service delivery with the help of a team of 2 people
  • Manage day to day operations and several service providers for facility management, cleaning services, and fleet/pick up services.
  • Partnering with business leaders in providing the best workplace experiences and operations
  • Set up the strategy for all in-house FM contractors and services provider and monitor their service delivery level.
  • Align safety operations with the safety team to ensure smooth execution
  • Ensuring all company governance and controls in all Workplace related processes.
  • Budget owner for the regional budget in line with the business needs
  • Negotiating all cost structure with in-house contractor and services provider and aligning with procurement for crafting the business agreement in yearly basis
  • Driving workplace related change initiatives through communication with employees
  • Facilitate regular performance reviews with service providers and/or insourced operations teams with geography leadership teams, holding both the supplier(s) and the client accountable for their part in successful delivery.
  • Build and maintain positive working relationship with service providers and other key stakeholders.
  • Support to manage all international visitors and their visa process.

What You Need To Succeed

Experiences & Qualifications
  • Min 4 years' experience working in General Affair, Facility management, and/or relevant industry/experiences, preferably in FMCG/Manufacturing.
  • Led capability initiatives to create and lead internal & external team (in house contractor and services provider)

Skills
  • Stakeholder management of third-party service providers
  • Managing insourced operations team.
  • Engagement with key senior level stakeholders along with proven ability to influence and manage relationships with those stakeholders.
  • Project Management
  • Change Management
  • Cost Control and Budgeting
  • Strong communicator proven with fluent oral and written communication skills

Leadership
  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  • As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
  • Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

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