Job description

Job Summary: We are seeking Manager Admin who will be responsible for overseeing and managing the administrative operations of the BPO company. This role ensures smooth day-to-day functioning of facilities, vendor management, compliance, employee support services, and administrative processes to create an efficient and productive work environment.

Duties & Responsibilities

1. Office & Facility Management

• Supervise daily office operations, including housekeeping, security, and maintenance.

2. Vendor & Procurement Management

• Identify, negotiate, and manage contracts with service providers (IT support, housekeeping, cafeteria, transport, etc.).
• Monitor procurement of office supplies, equipment, and assets with cost optimization.

3. Compliance & Safety

• Ensure adherence to labor laws, health & safety regulations, and company policies.
• Maintain records for audits, statutory requirements, and certifications.
• Implement and monitor workplace security protocols (ID cards, access control, CCTV).

4. Employee Support & Engagement

• Provide administrative support services to employees (transportation, ID cards, travel, medical insurance, etc.).
• Oversee canteen/food services and other welfare facilities.
• Coordinate with HR for onboarding/offboarding logistics.

5. Budgeting & Reporting

• Prepare and manage the administration budget, control expenses, and track costs.
• Submit regular reports on admin operations, vendor performance, and facility status to management.

6. Team Management

• Lead and develop the admin team (executives, office assistants, support staff).
• Allocate tasks, set KPIs, and ensure performance of the admin department.
• Ensure infrastructure (workstations, internet, power backup, etc.) supports 24/7 BPO operations.
• Manage space planning, seating arrangements, and office supplies.

Skills & Qualification

• Bachelor's degree in Business Administration / Management or related field (MBA preferred).
• 5–8 years of experience in administration, preferably in the BPO / ITES sector.
• Strong knowledge of facilities management, vendor management, and compliance.
• Excellent organizational, negotiation, and leadership skills.
• Ability to handle multiple priorities in a fast-paced, 24/7 work environment.
• Proficiency in MS Office and familiarity with ERP/Admin tools.

Hiring:

• Urgent joining required

Location:

• Near Driving License office, Korangi, Karachi

Job Type: Full-time

Pay: Rs120, Rs150,000.00 per month

Work Location: In person

Application Deadline: 31/10/2024

Expected Start Date: 22/08/2025