
IT Helpdesk Technician
2 days ago
Company Description
Simplelogix, established in 2007, has expanded to cover 4 continents within a decade. We leverage emerging technologies to help our customers adapt to the digital world and achieve success. Our vision is to harness global talent and provide innovative services that offer a competitive advantage. Simplelogix understands the unique challenges faced by our customers and offers customized solutions to maximize efficiency, lowering the overall cost of operations.
Role Description
This is a full-time on-site role for a Helpdesk Technician located in DHA, Lahore, Pakustan. The Helpdesk Technician will be responsible for providing technical support, troubleshooting issues, repairing desktop computers, and offering help desk support for various technical problems. The role entails supporting end-users by diagnosing problems, suggesting solutions, and ensuring minimal downtime.
Qualifications
- Proficiency in Desktop Computers and Computer Repair
- Experience in Technical Support and Troubleshooting
- Help Desk Support experience
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Relevant certifications in computer repair or technical support are a plus
- Knowledge of various operating systems and software applications
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