
Data Entry Operator
2 weeks ago
Job Description :
We are seeking a detail-oriented and customer-focused professional to join our team as a Data Entry. The ideal candidate will possess excellent communication skills, a strong grasp of data entry best practices, and the ability to multitask efficiently in a fast-paced environment.
Key Responsibilities:
1. Inbound Call Handling:
- Answer incoming customer calls promptly and professionally.
- Assist customers with inquiries related to products, orders, and services.
- Provide accurate information and resolve issues to ensure customer satisfaction.
2. Order Taking & Processing:
- Accurately record customer orders via phone or other communication channels.
- Enter order details into the system and confirm order accuracy.
- Coordinate with relevant teams to ensure timely order fulfillment.
3. Work Order Completion:
- Monitor and track work orders from initiation to completion.
- Update internal systems with status changes and completion details.
- Communicate effectively with internal teams to avoid delays.
4. Customer Query Handling:
- Respond to customer questions and concerns through phone, email, or chat.
- Resolve issues related to orders, returns, delivery, and product information.
- Escalate complex issues to the appropriate department when necessary.
5. Shopify Data Entry:
- Maintain accurate and up-to-date product listings on Shopify.
- Input product descriptions, pricing, SKUs, images, inventory data, and tags.
- Ensure data consistency and alignment with SEO and brand guidelines.
Qualifications:
· BS, B.Ed.BA (Bachelor's degree is a plus).
· 2 to 3 Year of experience
· Basic computer skills and familiarity with Microsoft Office (especially Excel and Word).
Why Join Us? (Benefits)
Eidi on both Eid-ul-Fitr and Eid-ul-Adha (Festive Bonus)
Comprehensive Training
Advance Loan Facility
Collaborative Work Culture
Career Growth Opportunities
Competitive Salary
Salary: Rs.30,000 to Rs.40,000.
Have you read the full job descriptions carefully?
Only serious candidates should apply.
Job Type: Full-time
Pay: Rs30, Rs40,000.00 per month
Work Location: In person
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