Internship Opportunity

2 days ago

Lahore, Punjab, Pakistan Vaival Solutions Full time

Job post summary

Pay: 30, PKR) per month

Job description:

Internship Opportunity: IT Support Intern at Vaival Solutions

Are you a dedicated and detail-oriented individual with a passion for IT and problem-solving? Vaival Solutions invites you to join our dynamic team as an IT Support Intern. This internship offers hands-on experience in IT operations and provides the opportunity to work with cutting-edge technologies, supporting both local and international clients.

About Vaival Solutions:

Vaival Solutions is a renowned name in the world of ERP solutions and accounting services. We provide expert financial services and have a track record of nurturing young talents in the field.

Position Overview:

  • Department: IT
  • Duration: 3 Months (with potential for full-time employment)
  • Location: Lahore

Responsibilities:

  • Document customer issues accurately and understand their systems to recommend quick solutions.
  • Troubleshoot technical issues and follow standard debugging procedures.
  • Log and manage software issues or bugs using the ticketing system.
  • Identify application errors and escalate critical issues to the Development team.
  • Communicate with customers via phone and email to provide updates and manage expectations regarding their tickets.
  • Report daily to senior managers.
  • Assist in managing client and company network operations, including basic maintenance tasks.
  • Learn and become familiar with company products to provide effective support.
  • Respond promptly to customer queries and provide guidance, including occasional after-hours support.

Required Technical Skills:

  • Basic understanding of Windows and Linux operating systems.
  • Familiarity with networking concepts like TCP/IP, DNS, and HTTP.
  • Basic knowledge of Internet information services, and other web/network technologies.
  • Foundational knowledge of SQL queries for troubleshooting data issues.
  • Basic exposure to scripting languages or web servers (e.g., JavaScript, Java, Apache Tomcat).
  • Strong written and verbal communication skills.
  • Analytical and problem-solving mindset.
  • Ability to remain calm and professional when handling challenging customer situations.

Don't miss this opportunity to kick-start your IT career. If you're ready to dive into the world of IT and gain practical experience, we want to hear from you.

Job Types: Full-time, Internship, Fresher

Job Types: Full-time, Internship

Pay: Rs30,000.00 per month

Work Location: In person

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