Operations Coordinator

5 days ago


Karachi, Sindh, Pakistan Arpatech (Pvt) Ltd Full time 900,000 - 1,200,000 per year

Job Responsibilities:

  • Keep records of customer interactions, process customer accounts, and file documents.

-Identify and assess customers' needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Working on user management, stock traceability, licensing, invoicing, and credit canceling cases.

  • Manage any change/issues related to credit claims or any other issues related to customers/clients.

  • System Usability Training for internal stakeholders.Requirement & Skills Required:

  • Bachelor's Degree with around 2 years of experience as a CSR.

  • An expert in delivering an excellent customer experience.

  • Must be impeccably organized and able to juggle multiple priorities.

  • Excellent verbal, written, and interpersonal skills. 

Shift timings: 11 AM to 8 PM

Monday to Friday

Location: Sindhi Muslim Society

Job Type: Full-time



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