Ambulance Dispatcher

We are a US-based transportation (ambulance, wheelchairs, taxi, and vehicle maintenance company). This remote position is for someone looking for a challenge. We are a transportation company in Pennsylvania and New Jersey USA.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English and Spanish (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking

Technical Skills

• · Ability to operate a Computer Aided Dispatch (CAD) system
• · Ability to read and discern visual images on a variety of media
• · Ability to interpret marked Pro QA codes to emergency situations

Job Type: Full-time

Pay: Rs60, Rs100,000.00 per month

Work Location: Remote