Customer Support Representative

2 weeks ago

Karachi, Sindh, Pakistan DK Digital Solutions Full time 300,000 - 500,000 per year

Timing: 6:00 PM to 3:00 AM (Night Shift)

We prefer foreign/expat candidates or those with international exposure.

Job Description

We are looking for a Customer Support Executive with fluent spoken and written English to handle international clients. The ideal candidate must be confident, professional, and capable of delivering excellent customer service.

Key Responsibilities

  • Handle customer queries via calls, emails, and live chat
  • Provide accurate and timely information to customers
  • Resolve customer issues professionally
  • Maintain customer records and update system data
  • Coordinate with internal teams when needed
  • Ensure high-quality service and customer satisfaction

Requirements

  • Fluent spoken and written English (must)
  • Strong communication and interpersonal skills
  • Ability to work the night shift (6 PM – 3 AM)
  • Customer service experience (international preferred)
  • Professional attitude and problem-solving skills
  • Expat or foreign nationality preferred (not mandatory)

Benefits

  • Competitive salary
  • Professional and friendly work environment
  • Growth and learning opportunities

Job Type: Full-time

Work Location: In person

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