Data Analyst

1 day ago

Korangi District, Sindh, Pakistan Digital HR Consultancy Full time $30,000 - $60,000 per year

Position Summary

We are seeking a Data & CRM Analyst to take full ownership of key data sources across our business — including carrier commissions, customer lifecycle metrics, and CRM insights.

This role is pivotal in building data-driven reporting tools, streamlining analytics pipelines, and empowering our sales and marketing teams with actionable intelligence that drives growth and profitability.

Key Responsibilities

  • Retrieve, synthesize, and present data in a clear and actionable format aligned with business objectives
  • Analyze customer lifecycle trends, retention rates, and lifetime value metrics
  • Develop and enhance dashboards and reports to support sales and operational performance
  • Identify opportunities to improve KPI frameworks and data workflows
  • Collaborate with marketing, operations, and management teams to guide CRM strategy
  • Use tools such as Excel, Google Sheets, Google Data Studio, and Pipedrive CRM for reporting and analysis
  • Build automated workflows and data integrations using tools like Zapier
  • Present findings and strategic recommendations through data visualizations, reports, and presentations
  • Apply statistical analysis or machine learning where applicable to optimize business processes

Required Skills

  • Advanced Excel skills (pivot tables, data modeling, complex formulas)
  • Strong understanding of CRM systems and data integration workflows
  • Proficiency with Google Data Studio or similar BI tools
  • Ability to learn and adapt quickly to new data tools and environments
  • Experience with Zapier or equivalent automation tools
  • Analytical mindset with excellent attention to detail
  • Strong communication skills — able to explain insights to technical and non-technical audiences

Nice to Have

  • Basic knowledge of SQL, Python, or Machine Learning
  • Familiarity with telecom or enterprise sales metrics

Job Type: Full-time

Application Question(s):

  • Age?
  • Current Salary?
  • Expected Salary?

Experience:

  • relevant: 4 years (Preferred)

Work Location: In person

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