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Universal Service Office

2 weeks ago

Karachi, Sindh, Pakistan MCB Islamic Bank Ltd. Full time 900,000 - 1,200,000 per year

Company Description

MCB Islamic Bank Limited, a wholly owned subsidiary of MCB Bank Limited, commenced operations in 2015 with a nation-wide network of over 300 branches and 290 ATMs. The Bank aims to be the first choice for Shari'ah compliant financial services and operates under the supervision of a Shari'ah Board chaired by Professor Mufti Munib-Ur-Rehman. MCB Islamic Bank offers a wide range of Riba-Free and Shari'ah compliant products for both personal and business needs, focusing on strong, lasting customer relationships across various sectors. The Bank provides innovative banking solutions, including EMV enabled Debit Cards, Mobile Apps, Internet Banking, and Corporate Cash Management services.

Role Description

This is a full-time on-site role for a Universal Service Officer located in Karāchi. The Universal Service Officer will be responsible for providing exceptional customer service, administrative assistance, and office administration support. Day-to-day tasks include handling customer inquiries, resolving issues, managing office administrative duties, assisting with accounting tasks, and ensuring smooth operations within the branch.

Qualifications

  • Excellent Communication and Customer Service skills
  • Proficiency in Administrative Assistance and Office Administration
  • Basic Accounting skills and financial acumen
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment and as part of a team
  • Bachelor's degree in Business Administration, Finance, or related field is preferred
  • Experience in the banking or financial services industry is a plus