Experienced Female Receptionist

Job Description:

We are looking for a professional and experienced female receptionist to manage the front desk of our dental clinic and diagnostic laboratory. The ideal candidate should be well-groomed, polite, confident, and experienced in dealing with patients/customers in a healthcare setting.

Key Responsibilities:

• Greet and welcome patients and visitors in a courteous and professional manner.
• Manage appointment scheduling for dental and lab services (in-person and over the phone).
• Maintain patient records, update information, and ensure confidentiality.
• Handle incoming calls, messages, and emails promptly and professionally.
• Guide patients about available services, packages, and discounts.
• Collect payments, issue receipts, and maintain accurate cash/transaction records.
• Coordinate with doctors, lab staff, and management for smooth operations.
• Ensure the reception and waiting area are always clean, tidy, and organized.
• Manage patient queries and complaints with empathy and professionalism.
• Assist in basic administrative tasks such as data entry, filing, and correspondence.

Requirements:

• Female candidates only
• Minimum 2 years of relevant experience in a clinic, hospital, or diagnostic lab.
• Bachelor's degree or intermediate qualification with relevant experience.
• Strong communication and interpersonal skills.
• Proficiency in MS Office, patient management software, or lab/clinic software.
• Ability to multitask and work under pressure.
• Professional appearance, friendly attitude, and patient-centered approach.

Working Hours:

• Full-time (timings to be set according to clinic/lab schedule).
• Willingness to work flexible hours if needed.

Salary & Benefits:

• Competitive salary (based on experience).
• Performance-based incentives.
• Professional growth and training opportunities.

Job Type: Full-time

Pay: Rs250, Rs300,000.00 per month

Experience:

• receptionist : 1 year (Preferred)

Work Location: In person