After sales Officer
1 week ago
************ Only D.A.E and B. Tech Holder required***********
Job Responsibilities:
The Aftersales Supervisor will be responsible for:
- Overseeing aftersales operations and ensuring high levels of customer satisfaction within the dealer network.
- Addressing customer inquiries, troubleshooting performance issues, and coordinating repairs or replacements.
- Gathering product performance feedback and collaborating with internal teams to enhance product offerings.
- Maintaining accurate records of aftersales activities and generating reports.
Qualifications and Skills:
- Diploma of Associate Engineering (D.A.E) in Electrical, Electronics, or Mechanical disciplines.
- 4–5 years of relevant experience in aftersales service, preferably in the lead-acid battery or manufacturing industry.
- Strong technical background with excellent problem-solving skills.
- A customer-focused approach and the ability to communicate effectively.
What We Offer:
Market-competitive salary package.
Comprehensive benefits.
Job Type: Full-time
Work Location: In person
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