Head of Global Subsidiaries, Pakistan

Job Summary
Lead the Pakistan Global Subsidiaries (GS) team. Actively participate in the Global Subsidiaries Management Team to help determine the cluster GS strategy which aims to maximise shareholder value, identify, and create areas of competitive advantage and aligns to the overall strategic direction of the wider business.

Key Responsibilities

• Responsible for developing and implementing the GS segment strategy within Corporate & Investment Banking (CIB) Coverage Pakistan. and co-ordinate execution of the business plan, specifically:
• Ensure alignment of resources managed within the country to cluster and global business plan.
• For clarity, all other matters should follow the primary reporting lines.
• Responsible for developing and managing the implementation of GS client segment strategy, including a global client value proposition, as a framework within which the client segment and product groups operate and ensuring the CIB marketing strategy supports this
• Drive and support the vision and growth aspirations for the CIB business under responsibility.
• Lead the development and implementation of the client strategy (working with the product partners) for the designated client portfolio as identified through the Financial Planning process
• Accountability for delivering financial performance objectives (Revenues, Costs, etc).
• Accountability for all other objectives for the management and development of client relationships, specifically compliance and credit risk.
• Actively identify client needs across the full set of product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes, selectively developing new relationships where required.
• Engage senior management and decision makers of key clients to improve the quality of dialogue with clients at senior level, promoting a move away from 'transactional' reactive client coverage to consistent value-added partner/trusted advisor status.
• Anticipate clients' needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximise the profitable revenue to the Bank whilst enhancing and deepening existing relationships both at the most senior level as well as at the operating level, including clients' portfolio and investee companies.
• Bring strategic thought and vision as to how the financial and strategic investors' landscape regionally/globally is changing and where areas of international growth lie relevant to the client portfolio.
• Responsible for managing all corporate inbound client relationships in the country.
• Responsible for client services (excluding operations) - for GS clients. Specifically, responsible for building long-term client relationships and treating clients fairly. This includes identifying and managing possible client conflicts in an open and clear way.
• Responsible for client complaints handling for GS Pakistan clients in conformance with the relevant Group Standards and for ensuring adequate oversight of client complaints within CIB through the relevant governing body (as necessary) under the Group's governance framework.
• Take the initiative regarding regulatory, reputational, and ethical matters, providing proactive advice to clients as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational, and ethical risks.
• Embed the Group's values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to the Global Head of Financial and Strategic Investors Group, Regional / Country Coverage Heads and Group/governance committees, as appropriate.
• Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.