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Senior Education/Visa Counselor
2 days ago
Company: Empire Visa Consultants
Location: Faisal Town, Lahore
Work Days/Hours: Monday to Saturday | 10:00 am – 7:00 pm
About the Role:
Empire Visa Consultants is seeking a knowledgeable, motivated, and client-focused Senior Education/Visa Counselor with 3-5 years of experience handling visa and education consultancy services for European and US destinations. This role is critical in maintaining high client satisfaction and ensuring successful visa outcomes.
Key Responsibilities:
- Provide expert guidance and counseling to clients on visa categories, including tourist, study, work, and family visas for Europe (especially Schengen countries) and the United States.
- Advise clients on higher education opportunities and visa pathways, with a focus on PhD and DBA programs in the UK, and higher education in New Zealand, Finland, and Sweden.
- Analyze client profiles, assess eligibility, and recommend the most suitable visa and education pathways.
- Assist clients in compiling, organizing, and reviewing all required documentation to meet embassy/consulate and university requirements.
- Prepare and submit visa applications, including completing online forms (e.g., DS-160), scheduling appointments, paying fees, and tracking application progress.
- Stay up-to-date with visa policies, immigration law changes, and procedural updates for EU, US, and relevant education destinations.
- Serve as the main point of contact between clients and visa facilitation centers, embassies, and universities.
- Maintain detailed client records in CRM systems and provide regular status updates.
- Conduct pre-interview preparation, mock sessions, and coach clients on presenting themselves confidently.
- Respond promptly and professionally to client queries, resolving issues and ensuring a positive client experience.
- Collaborate with internal teams to streamline processes, improve efficiency, and drive continuous improvement.
Qualification/Requirements:
- 3-5 years of proven experience as a Visa Counselor, Education Consultant, or Advisor, handling European (Schengen) and US visa applications.
- Experience counseling students and professionals on PhD & DBA applications in the UK and higher education opportunities in New Zealand, Finland, and Sweden.
- Deep knowledge of visa regulations, documentation requirements, and application procedures for EU, US, and other key education destinations.
- Strong communication, interpersonal, and customer service skills.
- High attention to detail, especially in validating sensitive documents and information.
- Proficiency in visa portals, online application systems, and CRM tools.
Why Join Us: Be part of a dynamic team helping clients achieve their education and career aspirations abroad while providing expert visa guidance.
Job Type: Full-time
Pay: Rs100, Rs150,000.00 per month
Application Question(s):
- Do you have hands-on experience counseling students for PhD/DBA programs in the UK or higher education applications for New Zealand, Finland, or Sweden?
- Are you proficient in using CRM systems and online visa portals (such as VFS, USCIS, Embassy portals)?
Experience:
- Schengen (Europe) visa applications: 3 years (Required)
- US visa applications : 2 years (Required)
Work Location: In person
