Patient Care Advocate

4 days ago

Karachi ShahraEFaisal, Pakistan Zue Pvt Ltd Full time 300,000 - 1,800,000 per year

Job Title: Patient Care Advovate

Location: Main Shahra-e-Faisal, Karachi

Shift Timings: 07:00 PM to 04:00 AM PKT

Working Days: Monday to Friday

Employment Type: Full Time and Onsite

Key Responsibilities:

  • Manage the end-to-end patient care process, from receiving and processing DME orders to final delivery and follow-up.
  • Coordinate directly with patients, healthcare providers, and insurance representatives to ensure all required documentation and approvals are in place.
  • Verify prescriptions, insurance eligibility/authorization, and patient details to ensure accuracy and compliance with regulatory standards such as Medicare, Medicaid, and other healthcare requirements.
  • Liaise with internal teams, including inventory, billing, and logistics, to ensure timely and accurate order fulfillment.
  • Maintain regular communication with patients to provide updates, resolve queries, and ensure a seamless care experience.
  • Document all interactions and actions in the system accurately to maintain compliance and service quality standards.

Requirements:

  • 1–3 years of experience in DME or healthcare coordination.
  • Strong communication, documentation, and insurance verification skills.
  • attention to detail and patient care focus.

Perks and Benefits:

  • OPD and IPD Health facility for self, dependents, and parents
  • Life Insurance Coverage for self
  • Fuel Card for Male Employees
  • Free Pick & Drop for Female Employees
  • In-House Gym Facility
  • Paid Leaves & US Holidays
  • Referral Bonus

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • Are you comfortable working from 7 pm to 4 am PST (Night Shift)?
  • If selected, can you join us immediately?
  • Residential Area in Karachi?

Work Location: In person

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