Debt Recovery Agent

• Monitor and manage delinquent accounts stemming from sales, service, parts, or T‑Sure transactions.
• Initiate contact with customers via phone, email, or written notices to request payments and negotiate repayment plans.
• Employ effective negotiation techniques while aligning with company policies to ensure feasible repayment schedules.
• Accurately document all communication, agreements, and follow-ups in the dealership accounting system.
• Persistently follow up on scheduled payments and escalate unresolved accounts to management.
• Work closely with finance, service, and sales teams to address billing disputes or ambiguities.
• Adhere to all applicable laws and Toyota's official guidelines in recovery methods.
• Prepare and submit regular reports on recovery performance metrics to management.
• Updating customer records
• Entering payment status and transaction data
• Assisting with general administrative support as needed

Job Type: Full-time

Pay: Rs20, Rs25,000.00 per month

Work Location: In person