Customer Relationship Executive

4 days ago


Lahore, Punjab, Pakistan Raaziq International PVT LTD Full time 500,000 - 1,200,000 per year

Job description:

Responsibilities:

  • Responsible for Attending to customers or colleagues inquiries/complaints for freight rates/pricing/shipments
  • Responsible for Analyzing market trends and competitor pricing to identify opportunities and challenges.
  • Responsible for Developing and maintaining a database of competitive rates and pricing information.
  • Responsible for Preparing accurate and competitive quotations for clients based on their specific requirements.
  • To Work closely with sales teams to provide pricing support and guidance.
  • Responsible for Ensuring that quotations are aligned with company policies and profitability guidelines.
  • Acknowledge and follow up on shipment booking and tracking shipment status.
  • Update internal Ops/Sales team of booking confirmation.
  • Responsible for Scrutiny of documents right after receiving from associates and informing discrepancies to the customers ( if any ).
  • Knowledge of the freight forwarding industry

Salary: Market Competitive

Experience: 2-3 Years of Relevant Experience

Qualification : Graduation (Minimum)

Location: Near Thokar Multan Road, Lahore.

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