
Customer Support Advisor
5 days ago
Join our dynamic team in Islamabad as a Customer Support Advisor for a UK company and play a crucial role in ensuring our customers' satisfaction and success
Key Responsibilities:
- Deliver exceptional customer service across emails, calls, and chats.
- Quickly address and resolve customer queries with strong problem-solving skills.
- Troubleshoot issues and provide clear, effective solutions.
- Communicate fluently in English with professionalism and empathy.
- Multi-task efficiently while managing multiple tickets and priorities.
- Collaborate with team members to ensure a seamless customer experience.
- Uphold high standards of customer satisfaction at all times.
Qualifications:
- Excellent problem-solving skills with the ability to think on your feet.
- Fluent in English.
- Strong time management and organisational skills.
- Able to multi-task and handle different communication channels (emails, calls, chats).
- Customer-focused with attention to detail.
- Previous experience in customer support is a plus.
- Willing and able to start immediately.
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