
Spanish Speaker
3 days ago
Full job description
We are actively seeking an fresher or Experienced Customer Services Representative who is a Spanish Speaker.
Role and Responsibilities:
- You will be responsible for scheduling/canceling the appointments.
- Recalling patients to schedule the future appointments.
- Responding to them via email or the live chat option and helping patients connect with the provider.
- You would have to complete the patient's file in the EMR system and upload the documents before their first appointment.
- You will communicate with other team members to forward requests and resolve patients' concerns regarding any department.
- PSR will be the first interaction with the patient, so its important to have good communication skills with a better understanding.
- Behavior should be welcoming to give them the best experience with the facility.
Job Type: Full-time
Pay: Rs50, Rs60,000.00 per month
Language:
- spanish (Preferred)
Work Location: In person
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