Software Support Person
4 days ago
Company Description
RevivingCare, based in Minnesota, offers a fully-integrated home health care management system that helps agencies grow quickly and profitably. Our complete platform is built specifically to drive the success of home health care agencies. With a focus on enhancing efficiency and operational success, RevivingCare provides a comprehensive toolset for managing home health care services.
Role Description
This is a full-time, on-site role for a Software Support Person located in Islamabad, Pakistan. The Software Support Person's responsibilities include providing customer support, offering technical assistance, and troubleshooting software issues. The individual will be required to analyze technical problems and deliver effective solutions while ensuring user satisfaction. Additionally, the Software Support Person will assist in maintaining and supporting our home health care management software.
Spoken English is the main requirement
Qualifications
- Customer Support and Technical Support skills
- Strong Analytical Skills and Troubleshooting abilities
- Experience in Software Support
- Excellent communication skills and the ability to work in a team setting
- Familiarity with home health care management systems is a plus
- Ability to work on-site in Islāmābād, Pakistan
- Bachelor's degree in Computer Science, Information Technology, or related field
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