Solution Architect

Solutions Architect (Expert) Role Description
We thrive on collaboration, innovation, and the drive to create meaningful connections between brands and their customers. Our technology-driven solutions empower businesses to enhance engagement, build loyalty, and deliver exceptional experiences.

We are a team that values curiosity, creativity, and shared success. Every challenge is an opportunity to learn, every idea has the potential to make an impact, and every individual contributes to shaping the future. Together, we explore new possibilities, push boundaries, and create solutions that leave a lasting mark.

Role Summary / About The Role
As a Solutions Architect, youll lead the design and implementation of scalable digital solutions across web and mobile ecosystems. You will collaborate with cross-functional teams, including product, engineering, and project leadership to craft architectures that are future-ready, secure, and aligned with client and business needs.

Your role is both strategic and hands-on, ensuring our platforms and services are engineered for high performance, security, and innovation..

Key Responsibilities

• Architect and design end-to-end solutions across digital platforms, including content delivery, learning systems, analytics, and mobility.
• Assess and improve existing system architectures, integration points, and infrastructure design.
• Provide technical leadership across multiple engagements, collaborating with project managers and development teams to ensure alignment with business goals.
• Select and recommend the most suitable frameworks, platforms, and tech stacks for enterprise-grade solutions.
• Guide development teams with DevOps, database design, and security best practices.
• Ensure the scalability, maintainability, and performance of digital products in production environments.
• Maintain clear technical documentation and solution architecture diagrams.
• Engage with internal and external stakeholders to gather business requirements and translate them into scalable architecture solutions.
• Analyze business processes and workflows to identify technology-driven improvements and ensure alignment with system capabilities.
• Partner with product and business teams to ensure architectural decisions support customer value and business objectives.

Success Metrics

• Delivery of robust and scalable architecture designs within project timelines.
• Technical innovation and adoption of forward-looking tools and frameworks.
• Client satisfaction based on architecture performance and adaptability.
• Seamless collaboration across product, development, and infrastructure teams.
• Technical contributions to proposal responses and pre-sales solutioning.

Preferred Skills & Experience

• Bachelors or Masters degree in Computer Science, Information Systems, or a related technical discipline.
• 5+ years of experience in full-stack or solution architecture roles, including 2+ years in a lead/architect capacity.
• Proven background in designing content management systems, learning platforms, analytics tools, and responsive web/mobile solutions.
• Hands-on experience with SaaS platforms, DevOps pipelines, and cloud-native architecture (Azure/AWS/GCP).
• Strong understanding of system security, performance optimization, and scalable infrastructure.
• Expertise in database design, cloud integration, and service orchestration.
• Advanced capabilities in business analysis, including requirements elicitation, process modeling (e.g., BPMN), stakeholder engagement, and user story mapping.
• Familiarity with agile methodologies and managing product backlogs in cross-functional teams.
• Ability to translate complex business needs into clear technical strategies and communicate effectively across both technical and non-technical audiences.