Portfolio Quality Assurance Lead

3 days ago

Karachi, Sindh, Pakistan Techsurge Pvt. Ltd. Full time 2,000,000 - 2,500,000 per year

Preferably 10 plus Years of hand on banking applications testing experience, automation will be a plus

1. Portfolio QA Leadership & Strategy

  • Set up, optimize, and manage the QA function within the assigned portfolio, ensuring alignment with the Bank QA Policy and TCOE framework.
  • Implement standardized testing methodologies, tools, processes, and templates across all portfolio projects.
  • Align QA strategy with portfolio-specific business goals, IT objectives, and regulatory requirements.

2. TCOE Framework Adoption & Collaboration

  • Lead the implementation of the TCOE framework, governance policies, and best practices within the portfolio.
  • Collaborate with:
  • Central Process Governance Team to adopt the latest QA processes and ensure compliance.
  • Technical Lead Team to drive automation-first mindset, performance testing, and data strategy.
  • Transformation Office & Change Executors to ensure visibility and alignment on QA standards and implementation.

3. Domain Expertise & Vertical Specialization

  • Leverage deep domain knowledge to tailor QA practices to the unique needs of the portfolio (e.g., Digital Banking, Retail Banking).
  • Domain Experts support the Portfolio QA Lead by validating business-critical scenarios, identifying domain-specific risks, and ensuring coverage of key functionalities.

4. Quality Assurance Execution & Oversight

  • Ensure consistent application of QA policies, templates, and standards across all testing activities.
  • Collaborate with product owners, initiation leads, business stakeholders, and users to understand requirements and drive effective test planning and execution.
  • Monitor testing projects to ensure compliance, quality outcomes, and timely delivery.

5. Metrics, Reporting & Continuous Improvement

  • Maximize the use of defined QA metrics and KPIs (e.g., defect trends, coverage, cycle time) to measure effectiveness and drive accountability.
  • Present QA performance reports to portfolio stakeholders and Head of TCOE.
  • Provide actionable insights and recommendations based on test results, trends, and risk indicators.
  • Identify improvement opportunities and contribute to continuous enhancement of QA practices within the portfolio.

6. Capability Building & Knowledge Sharing

  • Promote QA maturity within the portfolio through mentoring, training, and knowledge-sharing initiatives.
  • Encourage adoption of innovative tools and techniques aligned with TCOE goals.
  • Support on boarding and upskilling of QA team members within the portfolio.

7. Risk Management & Customer Experience

  • Apply risk-based testing approaches to prioritize efforts based on business impact and technical complexity.
  • Ensure QA practices contribute to improved user experience and customer satisfaction.

Job Type: Full-time

Work Location: In person

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