Information Technology Support Engineer

1 week ago

Pakistan Health and PsychiatryMed Spa Full time 3,360,000 per year

About the Job

We are looking for a proactive, reliable, and technically strong IT Support Engineer to provide end-to-end technical support for our teams. This role involves remote and on-site troubleshooting, user management, system maintenance, and ensuring the smooth functioning of all IT assets and communication tools.

Role Description

1) Remote IT Support & Systems Management

  • Provide remote support through ConnectWise, LogMeIn, TeamViewer, and Microsoft Teams (screen share).
  • Perform Microsoft updates and system optimization.
  • Manage application updates (Adobe, eCW, Zoom, Chrome, etc.).
  • Conduct antivirus scanning, security checks, and performance optimization.
  • Install/uninstall applications as required.

2) User & Identity Management

  • Manage Microsoft Azure / EntraID (add users, reset passwords, assign licenses).
  • Manage RingCentral virtual accounts.
  • Maintain password management systems for Admin, HR, and Management users.
  • Add/manage VPN users.

3) Security & Network Administration

  • Monitor and manage firewall and security systems.
  • Resolve internet issues (Spectrum, routers, network switches).
  • Troubleshoot network connectivity issues for devices, phones, and communication tools.

4) Office IT Support (On-Site)

  • Physical hardware diagnostics and troubleshooting (keyboards, mice, monitors, webcams, cables, etc.).
  • Replace hardware components including monitors, printers, memory, and hard drives.
  • Reinstall Windows and configure devices for new users.
  • Resolve RingCentral physical phone issues.
  • Manage printer toner and basic office equipment upkeep.

5) Application & Platform Management

  • Manage eCW users and support ticket handling.
  • Support Zoom/RingCentral account management.
  • Assist internal departments with technical needs as required.

Qualifications

  • Proficiency in Technical Support and Help Desk Support to assist users in resolving software and hardware issues.
  • Strong knowledge in Information Technology and Troubleshooting to diagnose and resolve technical problems efficiently.
  • Experience in System Administration for managing servers, networks, and ensuring system security and updates.
  • Strong analytical and problem-solving skills with the ability to work under pressure and meet deadlines.
  • Bachelor's degree in Computer Science, Information Technology, or a related field is highly desirable.

Interested candidates can apply directly or email their resume to with the subject "IT Support Engineer – Application".

Pay: Rs200, Rs280,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • IT Management: 3 years (Required)

Work Location: Remote

  • AVP Technology

    5 days ago

    Pakistan Mashreq Bank Full time $600,000 - $9,600,000 per year

    DescriptionJob Purpose:- Successfully lead and execute digital transformation initiatives, driving positive change and innovation within the organization.Key Result Areas:    •    Technology Acumen of Trending Industry Digital Technologies: Having a deep understanding of the latest digital technologies relevant to the industry, such as artificial...

  • Developer Support Engineer – Premier Support

    7 days ago

    Pakistan Authlete Inc Full time 1,200,000 - 2,400,000 per year

    We're a globally distributed team building a secure, standards-based identity platform used by governments, digital banks, and regulated industries. Our API-first approach enables organizations to implement OAuth 2.0 and OpenID. Our platform is trusted by governments, financial institutions, and enterprises around the world to secure APIs and protect digital...

  • Mandatory internship in the field of production systems/manufacturing technologies

    7 days ago

    Pakistan Startseite Fraunhofer-Gesellschaft Full time €2,730 - €3,420 per year

    The Fraunhofer Institute for Production Systems and Design Technology IPK in Berlin conducts research and development across the entire production spectrum and has state-of-the-art technologies in the field of manufacturing engineering at its disposal. The technologies and systems we develop are used industrially in both the macro and micro sectors and can...

  • Head of Information Security

    1 week ago

    Pakistan Mashreq Bank Full time 1,500,000 - 3,000,000 per year

    DescriptionKey Result Areas:• Provide strategic oversite for Mashreq Pakistan regarding compliance related to Information Security, Cyber Security, Data Privacy and other Industry and regulatory requirements. • Oversight of Mashreq Pakistan technical and non-technical projects, systems, and contracts with respect to matter of Information and Cyber...

  • IT Support Engineer

    7 days ago

    Pakistan - Remote Motive Full time 1,200,000 - 2,400,000 per year

    Who we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...

  • Technical Support Engineer

    7 days ago

    Pakistan Securiti Full time 400,000 - 600,000 per year

    The goal of this resource is to quickly and efficiently walk Securiti customers from sign up to full deployment.Responsibilities:1- Diagnose, troubleshoot, and resolve issues2- Responding to technical support tickets.3- Proposing simple and effective solutions.4- Ensure proper logging of all issues.5- Provide accurate feedback to customers promptly.6-...

  • Senior Technical Support Engineer

    1 week ago

    Pakistan Motive Full time 420,000 - 630,000 per year

    Who we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...

  • Video Editor For Social Media

    1 week ago

    Pakistan Information Technology Services Full time 180,000 - 420,000 per year

    Job Description:We are seeking a talented and creative freelance video editor to edit engaging and high-quality videos for our YouTube channel. The ideal candidate should be able to work independently, understand modern YouTube content trends, and deliver polished videos that match our channel's style and goals.Responsibilities:Edit raw footage into...

  • L1/L2 Support Engineer

    1 week ago

    Any, any, Pakistan Architecture in Motion Inc. Full time 50,000 - 150,000 per year

    Role Overview: The L1/L2 Support Engineer will provide high-level technical support, ensuring the smooth operation of our software applications and systems. The ideal candidate will have extensive experience in supporting Azure and .NET environments.Key Responsibilities:Handle and resolve incidents and technical issues reported by users or identified through...

  • Technical Support Engineer

    5 days ago

    Pakistan - Remote Motive Full time $30,000 - $90,000 per year

    Who we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...