Office Assistant
6 days ago
We are looking for a proactive and detail-oriented Office Assistant – Automation to support our IT Operations team by streamlining administrative tasks, optimizing workflows, and contributing to the implementation of automation tools. This role blends traditional office support with modern automation practices, helping our team operate more efficiently and effectively.
Key Responsibilities:
Provide daily administrative support to the IT Operations (ITO) team, including scheduling, documentation, reporting, and correspondence.
Assist in the creation, improvement, and maintenance of automated workflows (Power Automate, Excel, Google Workspace automations, etc.).
Support ticket tracking, incident documentation, and basic data entry related to IT operations.
Prepare reports, presentations, and process documentation for internal teams.
Coordinate meetings, maintain calendars, and manage office communications.
Work closely with IT staff to identify opportunities for automation and process improvement.
Maintain records, files, and databases in an organized and accurate manner.
Support onboarding activities, asset tracking, and inventory management for IT equipment.
Provide general support across the office and assist with ad-hoc projects as needed.
Act as an assistant to senior management with all clerical and scheduling role.
Required Skills & Qualifications:
Bachelors in Computer Science or respective field.
Proven experience as an Office Assistant, Administrative Assistant, or similar role.
Basic understanding of automation tools (e.g., Power Automate, Google App)
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or Google Workspace.
Excellent organizational and time-management skills.
Strong verbal and written communication abilities.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
High attention to detail and problem-solving mindset.
Preferred Qualifications:
Experience working with IT departments or technical operations teams.
Familiarity with IT ticketing systems.
Understanding of basic IT terminology and processes.
Experience building simple workflow automations or data dashboards.
What We Offer:
• A collaborative and supportive work environment.
• Opportunities to learn and grow within IT Operations and automation technologies.
Professional development and training resources.
Competitive salary and comprehensive benefits package.
If you're a skilled and ready to make an impact, email us at
and become part of our mission at Kestrel Education.
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