Online Store Manager

2 weeks ago


Lahore, Punjab, Pakistan Syrrab Group Full time 400,000 - 600,000 per year


Location:
Fortress Stadium, Lahore, Pakistan


Brand:
Dubai Grocers


Platform:
Shopify

Job Description

Dubai Grocers is hiring a
dedicated and proactive Online Store Manager
to handle and grow our e-commerce operations. This is a
fully online retail role
with no physical warehouse—ideal for someone who can independently manage digital operations, customers, and vendor coordination.

Key Responsibilities

  • Customer Service (Online):
  • Respond to customer queries on Instagram, Facebook, WhatsApp, and other platforms.
  • Provide smooth customer experience with quick and professional replies.
  • Shopify Store & Order Management:
  • Manage all orders, inventory updates, and product listings on Shopify.
  • Ensure all orders are processed accurately through third-party vendors/suppliers.
  • Vendor / Supplier Coordination:
  • Communicate with suppliers for product sourcing, availability, and pricing.
  • Ensure timely procurement and delivery arrangements.
  • Accounts & Billing:
  • Maintain monthly billing, expense sheets, vendor payments, and account summaries.
  • Share regular performance and sales reports.
  • Social Media Management:
  • Create and upload basic posts/stories for Dubai Grocers social media pages.
  • Assist in online campaigns and promotions.
  • Operational Management (Online):
  • Full backend control of Shopify.
  • Ensure smooth online store operations, stock accuracy, and customer satisfaction.

Requirements

  • Experience in e-commerce store management (Shopify is mandatory).
  • Strong communication and customer service skills.
  • Basic skills in social media content creation.
  • Ability to manage accounts/billing with accuracy.
  • Highly responsible, self-driven, and organized.

Salary & Timings

  • Competitive salary (based on experience).
  • Full-time role based in Lahore (online store operations only).

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