Customer Service Specialist
4 days ago
Company Description
Red Vision Experts LLC is a technology consulting and software development company that empowers businesses with innovative solutions. Our team of experienced professionals specializes in digital transformation, software engineering, and business process automation to help clients achieve their strategic goals. We collaborate with businesses across various industries, understanding their unique needs and challenges, and providing customized solutions that enhance operational efficiency. With a focus on delivering quality and value, we provide end-to-end services, from ideation to deployment, and ongoing support.
Role Description
This is a full-time on-site role for a Customer Service Specialist, located in Lahore. The Customer Service Specialist will be responsible for handling customer inquiries and complaints via phone, email, or chat, providing solutions and ensuring customer satisfaction. The role involves managing customer relationships and delivering a positive customer experience, maintaining phone etiquette, and working closely with other teams to resolve issues promptly.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Excellent Phone Etiquette and communication skills
- Experience in enhancing Customer Experience
- Strong problem-solving abilities and a proactive approach to customer service
- Ability to work well in a team and handle high-pressure situations
- Prior experience in a similar role is an advantage
- Bachelor's degree in a relevant field is preferred
Contact us via WhatsApp
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