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Customer Support Representative-SD

3 weeks ago

Karachi, Sindh, Pakistan Sleekhive Technologies Pvt Ltd Full time

Company Description

We're specializes in delivering a diverse range of digital services including Logo and Website Design, Video Animation, Creative Writing, and Merchandise and Stationery Design. Our team is composed of seasoned and imaginative professionals who are dedicated to achieving the best possible outcomes for our clients. We pride ourselves on providing creative and innovative solutions that cater to the unique needs of each client. At Sleekhive Technologies, we prioritize collaboration and excellence to ensure unparalleled customer satisfaction.

Role Description

This is a full-time, on-site Customer Support Representative-SD role based in Karāchi. The role requires handling customer inquiries, resolving concerns efficiently, maintaining high standards of customer satisfaction, and delivering exceptional service. Responsibilities include troubleshooting issues, ensuring prompt and effective communication, and fostering positive customer experiences.

Qualifications

  • Strong skills in Customer Support, Customer Satisfaction, and Customer Service
  • Proficiency in Communication to engage effectively with clients across various channels
  • Experience in identifying and resolving issues through Troubleshooting
  • Patience, problem-solving abilities, and a customer-friendly attitude
  • Prior experience in a customer-facing role is preferred
  • Bachelor's degree in a related field is advantageous but not mandatory