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Team Lead

2 weeks ago

Karachi, Sindh, Pakistan Interwood Mobel Full time $90,000 - $120,000 per year

Interwood Mobel is searching for an experienced Team Lead – KDW (Kitchens, Doors & Wardrobes) to lead our sales and design consultants, ensuring seamless customer experiences and achieving ambitious business growth.

Key Responsibilities:

  • Lead, mentor, and monitor the sales & design consultant team to achieve monthly, quarterly, and annual sales targets.
  • Ensure every team member is aligned with KPIs, business goals, and performance standards.
  • Drive customer satisfaction by delivering tailored design solutions, timely 3D visuals, and prompt service.
  • Manage the sales pipeline, develop strategies, and strengthen the business portfolio.
  • Oversee site verification, point marking, PDI, and installation activities for flawless execution.
  • Ensure open orders, dispatches, and payments (advances & balances) are tracked and managed efficiently.
  • Guarantee that design consultants conduct site visits before design, during installation, and post-installation.
  • Maintain and manage showroom displays, ensuring they remain in excellent condition.
  • Facilitate lead generation follow-ups and ensure SOPs are followed consistently.
  • Utilize AutoCAD and material knowledge to guide consultants in design accuracy and product feasibility.
  • Ensure progress reports are shared with clients/architects every 15 days from project initiation to completion.

Education: Bachelor's degree in Interior Design, Industrial Design, or a related field.

Experience: Minimum 5 years of experience in product design or project management within the furniture, interior design, or related industries, with at least 2 years in a leadership role.

Skills & Competencies:

  • Bachelor's degree in Architecture, Interior Design, Business, or related fields.
  • Proven experience in Kitchens, Wardrobes, Doors, or Interior Solutions.
  • Strong command of AutoCAD and material knowledge.
  • Excellent leadership, team management, and communication skills.
  • Customer-centric approach with a focus on premium service delivery.
  • Ability to handle multiple projects and meet deadlines under pressure.
  • Excellent project management abilities, with the capacity to manage multiple projects simultaneously.
  • Exceptional communication and interpersonal abilities, capable of liaising effectively with clients and stakeholders.
  • Knowledge of production processes, materials, and quality assurance principles.