Salesforce Cloud Architect
6 days ago
Onsite, US-Shift
Role Introduction
Looking for an experienced
Salesforce Loyalty Management Cloud Architect
to design and implement large-scale, end-to-end loyalty solutions within the Salesforce ecosystem. You'll play a key role in creating seamless customer experiences by integrating Loyalty Management Cloud with Salesforce Marketing Cloud, Data Cloud, and external business systems.
Requirements
- Design and deliver scalable loyalty program architectures aligned with business goals and customer engagement strategies.
- Translate loyalty models, member journeys, and reward structures into technical Salesforce solutions.
- Develop integration strategies across Salesforce Clouds (Loyalty, Marketing, Data) and external systems (CRM, ERP, POS, Analytics).
- Establish and enforce architecture standards, governance, and best practices.
- Provide technical leadership to development teams, overseeing solution design, build, and deployment.
- Conduct code and design reviews, ensuring quality, scalability, and performance.
- Stay updated on Salesforce product innovations and recommend adoption strategies.
Specifications
- Bachelor's or Master's in Computer Science, Software Engineering,
- 8+ years in Salesforce solution delivery, with 3+ years in architecture or technical leadership.
- Strong knowledge of Loyalty Management data models, reward rules, and member lifecycle design.
- Expertise in Salesforce architecture, APIs (REST/SOAP), and integration frameworks.
- Experience integrating Loyalty with Marketing Cloud and Data Cloud for personalized engagement.
- Ability to design high-performing, secure, and scalable multi-cloud solutions.
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