Order Taker

5 days ago

Islamabad, Islamabad, Pakistan EEZBOOK ERP Full time 150,000 - 250,000 per year

Job Purpose

To accurately take customer orders, process them efficiently, and ensure smooth communication between customers and the kitchen/service team.

Key Responsibilities

  • Greet customers politely and take orders clearly and accurately.
  • Record orders in the POS system or order sheet.
  • Repeat orders back to customers to confirm accuracy.
  • Coordinate with kitchen and service staff to ensure timely preparation and delivery.
  • Answer customer queries regarding menu items, prices, and promotions.
  • Handle complaints or forward them to the supervisor/manager.
  • Maintain knowledge of menu items, daily specials, and deals.
  • Keep the work area clean, organized, and professional.

Requirements

  • Previous experience in customer service or order taking is an advantage.
  • Good communication skills (in Urdu and basic English).
  • Basic computer knowledge.
  • Friendly, polite, and professional attitude.
  • Ability to work under pressure during rush hours.
  • Team player with attention to detail.
  • Willingness to work flexible shifts, including evenings and weekends.

Job Type: Full-time

Work Location: In person

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