OSS/BSS Application Support Engineer

3 days ago


Lahore, Punjab, Pakistan Ufone 4G Full time

Role Overview

We are seeking an OSS/BSS Application Support Engineer to provide day-to-day support for our telecom operational systems, including provisioning, service assurance, and customer management workflows.

The primary focus of this role is OSS/BSS application support and integration troubleshooting. There is potential for future growth into Salesforce Administration and operational backup responsibilities after training.

Key Responsibilities

  • Support OSS/BSS platforms used for provisioning, activation, and service assurance.
  • Troubleshoot system issues, data inconsistencies, and workflow failures.
  • Monitor application performance and system alerts; escalate incidents as needed.
  • Collaborate with NOC, Field Ops, Customer Operations, and Engineering teams on system issues.
  • Maintain basic operational documentation and SOPs.

Required Qualifications

  • 3–5+ years in OSS/BSS application support or telecom systems support.
  • Strong understanding of provisioning, activation, and service assurance workflows.
  • Experience troubleshooting integrations, APIs, or data flows.
  • Basic SQL skills.
  • Strong analytical, troubleshooting, and communication skills.
  • Willingness to learn Salesforce Administration and backup responsibilities in the future.

Preferred Qualifications

  • Experience with OSS/BSS systems such as Vetro FiberMap, GoCare, Data Axel, or similar.
  • Telecom, Fiber ISP, broadband, or network operations experience.
  • Familiarity with CRM platforms (Salesforce preferred but not required).
  • Basic scripting knowledge (PowerShell, Bash, Python) is a plus.

What We Offer


• Market Competitive Salary


• Learning & Career Growth


• Gratuity


• Subsidized Food & Mobile Facility

How to Apply:

Email CV to: CVCOLLECTION..COM

Subject: OSS/BSS Application Support Engineer – Islamabad



  • Lahore, Punjab, Pakistan Abacus Consulting Full time

    Position: Senior Solution ArchitectLocation: Lahore (Preferred) | Islamabad (Encouraged to Apply) Department: Technology ConsultingRole OverviewWe are seeking an experienced Senior Solution Architect to lead the design and implementation of modern, scalable, and cloud-native enterprise solutions. The ideal candidate will possess deep technical expertise,...

  • Java Developer

    3 days ago


    Lahore, Punjab, Pakistan Abacus Consulting Full time

    Java Developer (3-5 Years Experience)Location: Lahore| Type: Full-TimeJob SummaryWe are looking for a talented Java Developer with 3-5 years of experience to join our integration team working on cutting-edge solutions in the telecommunications and fintech industries. You will contribute to the design and development of robust backend systems and APIs while...

  • Key Account Manager

    3 days ago


    Lahore, Punjab, Pakistan Business Solutions & Services (BSS) - USA Full time

    Position Summary:The Key Account Manager will act as the strategic liaison between BSS and client, responsible for owning the relationship, aligning joint objectives, and ensuring all Go-to-Market (GTM), technical, and operational initiatives are executed with precision and transparency and targets achieved. This is a non-sales, non-marketing role focused on...

  • GIS Specialist

    2 weeks ago


    Lahore, Punjab, Pakistan Multinet Pakistan Full time

    Key Responsibilities:Develop and maintain fiber network maps (backbone, access, FTTx).Manage and update spatial data for routes, joints, handholes, and customers.Perform spatial analysis for network expansion and route optimization.Integrate GIS with other systems (NMS, OSS/BSS, or asset databases).Convert survey and as-built data into GIS formats.Create...


  • Lahore, Punjab, Pakistan Abacus Consulting Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Java Developer with deep expertise in designing and implementing robust integration solutions for the telecommunications and fintech sectors. The ideal candidate will have a strong command of modern Java-based development, API architecture, and security protocols, along with a solid...


  • Lahore, Punjab, Pakistan Power Zone Engineering & Services Full time

    Company DescriptionPower Zone Engineering & Services is a premier provider of advanced power solutions in Pakistan, specializing in diesel generator sets and battery energy storage systems (BESS). As the Genuine OEM of Cummins in Pakistan and the exclusive distributor of FPT (Italy), Power Zone offers a comprehensive range of high-performance solutions with...


  • Lahore, Punjab, Pakistan HydroMech (Pvt) Ltd. Full time

    Company DescriptionHYDRO MECH (Pvt.) Ltd. is a leading provider of HVAC, Water Treatment, Fire Fighting, and Industrial Automation solutions serving industries across Pakistan. With over a decade of experience, the company specializes in designing, installing, and maintaining high-performance systems that prioritize safety, efficiency, and sustainability....

  • Key Account Manager

    3 days ago


    Lahore, Punjab, Pakistan Business Solutions & Services Full time

    Position Summary: The Key Account Manager will act as the strategic liaison between BSS and client, responsible for owning the relationship, aligning joint objectives, and ensuring all Go-to-Market (GTM), technical, and operational initiatives are executed with precision and transparency and targets achieved. This is a non-sales, non-marketing role focused...


  • Lahore, Punjab, Pakistan Solutions Engineering Pvt Ltd Full time

    We're Hiring: Application EngineerCompany:Solutions EngineeringSolutions Engineering is looking for a dynamic and experienced Application Engineer to join our growing team in Lahore. If you are passionate about industrial automation and ready to take on challenging, hands-on projects, we'd love to hear from you.Key Responsibilities & Core...


  • Lahore, Punjab, Pakistan Live Support Limited Full time

    Date posted: 16 December 2025Pay: 55, PKR)-65, PKR) per monthJob Description:Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Night ShiftOpen Positions: 3Compensation: Competitive salaryAbout the Role:We are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce...