CSR Inbound

Job Title: Customer Service Representative - Inbound - (Limo/Taxi Dispatch)

Company Name: Infostack Tech

Campaign Name: Express Limo Dispatch

Job Type: Full-time, on-site

Location: 122 F1, Wapda Town, Lahore

Urgent HIRING, Must be able to join immediately.

Qualifications:

• Intermediate or above education level
• Call Center experience / InBound / Limo Dispatch required: 1 to 1.5 years

Skills and Requirements:

• Excellent English communication skills (both verbal and written)
• Proficient in handling emails and providing written responses
• Customer-centric attitude with a focus on delivering exceptional service

Responsibilities:

• Answering incoming calls from passengers and drivers
• Assisting customers with ride bookings and addressing inquiries
• Managing and responding to emails promptly and professionally
• Providing information and guidance to both passengers and drivers
• Ensuring accurate and timely recording of customer interactions
• Proficiency with Google Spreadsheets and MS Excel is Preffered

Work Schedule:

• Monday to Saturday
• 6 pm - 4 am
• Sunday willl be off day

Salary:

• 40, ,000 pkr

Additional Information:

• The candidate should be adaptable to work in a dynamic and fast-paced environment.
• Candidate should be able to work under pressure.
• Training will be provided to familiarize employees with the company's policies and procedures.
• Opportunities for career growth and development within the organization.
• Males and Females both are encouraged to apply.

How to Apply:

Attach your CV with indeed submission

Job Type: Full-time

Pay: Rs40, Rs60,000.00 per month

Experience:

• Limo/Taxi Dispatch: 1 year (Preferred)

Language:

• Fluent English (Preferred)

Work Location: In person