SQA Analyst

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division:
empowOR by CSST, a part of Jonas, a web-based client, services, and results tracking software for Community Action Agencies, non-profits, and local governments. Their software is designed to help these organizations manage their daily operations, track client progress, and report on outcomes. It supports a "Whole Family" approach to case management.
The Position
We are looking to hire a strong SQA Analyst having hands-on experience and expertise in manual and automation testing, to help ensure high quality and timely delivery of releases.

The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&D department.

Responsibilities:

• Attend design meetings with stakeholders and developers helping to refine acceptance criteria for user stories.

• Develop test plans based on user stories and acceptance criteria and entering these into Azure DevOps.

• Meet with other QA staff and managers as necessary.

• Perform comprehensive testing of code to be released.

• Responsible for automating some testing using playwright or other tools in conjunction with Azure Dev Ops.

• Participate in strategic initiatives and support company-wide data-related projects as needed.

Required Qualifications & Skills

• University degree in Computer Science, Information Technology, and/or related discipline.

• 3+ years of experience in software QA, with expertise in both manual and automated testing.

• Understanding of Software as a Service (SaaS) platform.

• Experience in writing QA plans and/or technical documentation.

• Knowledge of using Playwright or similar tools for automation and familiarity with other testing frameworks.

• Able to develop automate, execute, and analyze automated test scripts.

• Excellent organizational skills – have the ability for timely decision-making, problem-solving, and execution of a number of complex tasks in a deadline-oriented environment.

• Excellent communication and collaboration skills, working effectively with cross-functional teams.

• Strong problem-solving skills, with the ability to diagnose issues and recommend effective solutions.

Preferred:

• Familiarity with web applications and SQL

• Familiarity with Azure DevOps

• Software support/Help desk experience

• Knowledge of CRM systems

 

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.