Admission Officer

Position Summary:

The Admission Officer is responsible for managing the student admission process, ensuring a smooth, transparent, and professional experience for prospective parents and students. The role involves handling inquiries, guiding parents through admission procedures, maintaining records, coordinating assessments, and supporting overall enrollment targets of the institution.

Key Responsibilities:

1. Inquiry Management

• Respond to admission inquiries through calls, emails, walk-ins, and social media.
• Provide accurate information regarding school programs, fee structure, policies, and admission requirements.
• Maintain a courteous and professional demeanor while addressing parent concerns.

2. Admission Process Handling

• Guide parents through the complete admission process, including form issuance, document collection, registration, and fee submission.
• Schedule and coordinate student assessments, interviews, and classroom observations.
• Ensure timely follow-up with parents to close admissions.

3. Record Keeping & Documentation

• Maintain updated admission records, student files, and documentation.
• Enter and update data in the school's admission management system.
• Ensure compliance with school policies and confidentiality standards.

4. Coordination & Communication

• Liaise with Academic Coordinators, Teachers, HR, Finance, and Front Office regarding new admissions.
• Coordinate with the Finance Department for fee-related matters.
• Facilitate school tours for prospective parents.

5. Reporting & Follow-ups

• Prepare daily, weekly, and monthly admission reports.
• Track admission targets and share progress with management.
• Follow up with potential parents to convert leads into confirmed admissions.

6. Event Support

• Assist in organizing orientation sessions, open houses, admission drives, and marketing events.
• Represent the school professionally during external and internal events.

Required Qualifications & Skills:

• Bachelor's degree in any relevant field (Education, Management, Marketing preferred).
• Prior experience in admissions, customer service, or front office roles (school experience is a plus).
• Excellent communication and interpersonal skills.
• Strong organizational and data management skills.
• Proficiency in MS Office and basic computer applications.
• Ability to handle pressure, multitask, and maintain professionalism.

Core Competencies:

• Customer service orientation
• Professional communication
• Attention to detail
• Problem-solving skills
• Time management
• Confidentiality and integrity

Job Type: Full-time

Pay: From Rs50,000.00 per month

Work Location: In person