Client Service Coordinator
3 hours ago
Introduction:
NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website and We are having head office at Karachi and branch offices in Lahore and Islamabad.
Currently we are looking for the post of "Client Service Coordinator" for our TMS Division (Karachi).
Job Responsibilities:
- Coordinate and supervise the software support team to ensure timely and efficient delivery of services.
- Monitor ongoing support activities including installation, configuration, troubleshooting, and application deployment.
- Act as the primary point of contact between clients and the technical support team for scheduling, updates, and follow-ups.
- Organize and manage team schedules, task assignments, and progress tracking.
- Ensure timely completion of tasks such as software installations, onsite/online troubleshooting, and product demonstrations.
- Prepare and maintain reports on support activities, client feedback, and team performance.
- Assist in planning and organizing client visits, demonstrations, and presentations.
- Maintain clear communication with internal departments to support workflow and resolve coordination issues.
Education:
Must be BBA or equivalent qualification.
Experience: 1–2 years of relevant experience required.
Skills: Strong communication, client coordination, follow-up, and multitasking skills.
Job Location:
Shahrah e Faisal, Karachi
Job timings:
Mon - Fri 09:00 - 06:00 PM
Alternate Saturday 09:00 - 05:00 PM
Job Type: Full-time
Work Location: In person
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