Unit Receptionist

Responsibilities:

• Answer incoming calls and direct them appropriately.
• Provide information or direct inquiries to the appropriate personnel.
• Assist in the admission, transfer and discharge process by coordinating with nursing and administrative staff.
• Data feeding in HIMS and ensure that patient records are accurately maintained and updated.
• Maintain and file documents, reports and medical records.
• Schedule appointments, diagnostic tests and follow-ups as per physician or nurse instructions.
• Coordinate with other departments for housekeeping and maintenance requests.
• Monitor and request unit supplies as needed.
• Maintain an organized and clean reception area.
• Ensure compliance with hospital policies, including patient confidentiality and data protection.
• Handle sensitive information with discretion and professionalism.

Qualifications and Experience:

• Minimum Graduation along with 1-2 years of experience in Hospital setup.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office and Hospital Information Management System.
• Ability to remain calm under pressure and handle difficult situations professionally.

Job Type: Full-time

Work Location: In person