Shift Manager

3 days ago

Rawalpindi, Punjab, Pakistan Crumble Full time 250,000 - 500,000 per year

Company Description

Crumble started as a student-led cookie stall in a GIKI dorm room and has grown into one of Pakistan's leading dessert brands. We operate six outlets across Rawalpindi and Islamabad, employing over 500 people along with 2 new Branches in Lahore .

Role Description

This is a full-time on-site role located in Rawalpindi for a Shift Manager. The Shift Manager will oversee daily operations, manage staff schedules, ensure high-quality customer service, and maintain product quality. Additional tasks include handling inventory, resolving customer complaints, and coordinating with other teams to streamline processes and fulfill large-scale orders.

Qualifications

  • Strong leadership and team management skills
  • Excellent customer service and problem-solving abilities
  • Inventory management and quality control experience
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Excellent communication and interpersonal skills
  • Previous experience in a retail or food service environment is beneficial
  • High school diploma or equivalent; further education or certification in management or a related field is a plus

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