Information Technology Intern
1 week ago
About the Role:
We are looking for a motivated
IT Intern
to support our IT team in day-to-day operations, troubleshooting, and project work. This role offers hands-on experience across hardware, software, and networking, with the potential to transition into a permanent position.
Key Responsibilities:
- Provide first-level technical support (hardware, software, and network issues).
- Install, configure, and update operating systems, applications, and antivirus tools.
- Assist in user account management (creation, password resets, Office 365/Active Directory).
- Support IT inventory management (laptops, desktops, peripherals, network devices).
- Troubleshoot Wi-Fi/LAN connectivity issues and assist in network monitoring.
- Document IT procedures, user guides, and maintain records of assets/issues.
- Contribute to IT projects such as server upgrades, cloud migrations, and software deployments.
- Ensure compliance with IT policies and security practices.
Technical Knowledge:
- Basic understanding of computer hardware (RAM, HDD/SSD, motherboards).
- Familiarity with Windows 10/11 and MS Office Suite (Linux knowledge is a plus).
- Networking fundamentals (IP addressing, DNS, DHCP, LAN/WAN, Wi-Fi).
- Knowledge of common IT tools (antivirus, remote desktop, browsers).
- Awareness of backup methods and IT security best practices.
Why Join Us?
- Gain hands-on IT experience in a professional environment.
- Opportunity to work on real projects alongside an experienced IT team.
- Clear path to a
permanent position
based on performance.
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