Technical Lead- Full Stack

Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale.  Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara's team, you'll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers.  Interested to find out more about us?  Check out:  
Cyara's Values:  At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. 
Cyara's Diversity, Equity, Inclusive and Belonging:  At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. 
We're not looking for someone who's just good at writing code we're looking for someone who can lead from the front, recognize the architectural depth to take on large-scale systems and drive them forward. This is a role for someone who can lead from the trenches, navigate ambiguity, and build clean, scalable solutions. While this is a senior role, it mostly remains hands-on,requiring the candidate to lead by doing, not just by directing. Role

• 10+ years of deep, hands-on engineering experience you've built things that scale and last.
• Proven ability to lead teams and technical projects with clarity, focus, and accountability.
• A natural mentor who's comfortable reviewing code, offering guidance, and raising the bar for everyone.
• Strong communication skills with the ability to influence roles and disciplines.
• You live the mindset of "get it done right" not just "get it done."
• Leading technical strategy and execution for cross-functional engineering teams.
• Tackling complex challenges that require deep analysis, innovative thinking, and a practical mindset.
• Designing and delivering solutions that solve both today's pain points and tomorrow's scale.

Required Skills

• Back-end
• Deep experience with C# and .NET, building and maintaining microservices at scale.
• Strong grasp of multithreading, memory management, and backend performance tuning.
• Fluent in event-driven architecture, with real-world experience using Kafka and RabbitMQ.
• You understand design patterns deeply and know how to build systems that are reliable, testable, and extensible.
• You know how to log smart actionable, structured, and meaningful.
• Front-end
• Advanced skills in JavaScript, React, and TypeScript.
• You know the React lifecycle, state management patterns, and how to keep UIs fast and maintainable.
• Experience building scalable, modern front ends using GraphQL and component libraries like Kendo UI.
• Comfortable working with design systems like Storybook and bundling tools like Webpack.
• Cloud & Devops
• Built and deployed scalable systems on AWS\Azure — and know the trade-offs.
• Skilled in Infrastructure as Code using Terraform, CloudFormation, and the IaC tooling of your choice.
• Experience with services like Fargate, Kubernetes, S3, RDS, Lambda, and Elastic Beanstalk.
• Comfortable working with CI/CD pipelines using Buildkite, Jenkins, CircleCI, and beyond.
• You think about security, cost, scalability, and delivery — and balance them like a pro.
• Engineering Culture & Impact
• You build trust across teams by doing the right thing, even when it's not the easy thing.
• You coach, support, and challenge your team and lead by example.
• You're the go-to person when problems are tough, timelines are tight, and quality still must win.
• You champion learning, embracing feedback, and are always pushing for better.

Agencies: Thanks but we've got this one  Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team.  Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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