Verifier

1 day ago

Islamabad, Islamabad, Pakistan Cabcall Outsource Full time 400,000 - 500,000 per year

Role Overview:

The Verifier is responsible for validating customer details, confirming the accuracy of provided information, and ensuring all compliance checks are completed before a deal or process is finalized. This role requires attention to detail, strong communication skills, and the ability to handle sensitive data with confidentiality.

Key Responsibilities:

  • Verify customer details including identity, contact information, and required documentation.
  • Conduct validation calls to confirm customer interest, intent, and eligibility.
  • Ensure compliance with company policies and regulatory requirements during verification.
  • Record and maintain verification outcomes in the system with 100% accuracy.
  • Identify discrepancies, raise flags, and escalate cases when necessary.
  • Coordinate with sales/closers to ensure verified leads are processed smoothly.
  • Provide daily verification reports to the Team Lead/Manager.

Requirements:

  • Minimum Bachelor's degree or equivalent qualification.
  • 1–2 years of experience in verification, telesales, customer service, or related roles.
  • Strong verbal and written communication skills.
  • Detail-oriented with the ability to identify inconsistencies.
  • Proficiency in MS Office and CRM tools.
  • Ability to work in shifts if required.

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Experience:

  • Verifier: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

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